About Acenda

Built for Marketplace Retail

Acenda works with brands and manufacturers to simplify marketplace selling. Our team has experience across retail, eCommerce, marketplaces, and technology, including work with companies such as Amazon, Walmart, Google, Target, Microsoft, and QVC.

Our history in eCommerce goes back to 1995. We were involved in the early days of Amazon Marketplace in 2003, Walmart Marketplace in 2009, and Target+. That background helps us understand how marketplaces operate and what sellers need to manage products, inventory, orders, and growth.

Acenda is based in San Diego, California, with offices in Denver, Colorado. We are privately held and focused on building useful technology, providing clear support, and helping clients work through the day-to-day challenges of selling across marketplaces.

We Listen to Our Customers

At Acenda, listening to our customers is one of the most important things we do. Our clients are building real marketplace businesses every day, and their feedback helps us improve our platform, our services, and the way we support sellers across every channel.

Customer service is not limited to one department. Everyone at Acenda participates in supporting our clients and responding to customer needs. From leadership to product, engineering, onboarding, account management, and support, our entire team stays close to the customer experience.

We believe the best technology is built by listening carefully, responding quickly, and staying connected to the people who use it. That is why client feedback plays such an important role in how we prioritize improvements and solve problems.

Connecting Clients, Marketplaces, and Industry Leaders

We also believe that relationships are critical to our clients' success. Marketplace selling is not just about software; it is also about access, communication, education, and connection.

Acenda regularly meets with clients in person to better understand their goals, challenges, and opportunities. These conversations help us build stronger partnerships and give our clients a direct voice in how Acenda continues to evolve.

Each year, we host our annual Acenda Summit in La Jolla, California. The summit brings together our retail marketplace partners, clients, and industry leaders for a private, in-person event focused on learning, collaboration, and relationship building.

These events are designed to help sellers connect directly with marketplace teams, learn from industry experts, and discover practical ways to grow their marketplace business.

Our goal is simple: reduce the complexity of marketplace selling, listen carefully to our customers, and help our clients build lasting, successful marketplace businesses.